Returns & Exchanges

At Tata Simply Better, we strive to ensure your plant-based products arrive in perfect condition. Due to the perishable nature of our food items, we offer replacements or refunds for orders that are damaged, defective, or incorrect upon delivery.

Return Process

• 1.
  Report the Issue

  Contact our customer support team within 24 hours of receiving your delivery to report any quality concerns or damages.

• 2.
  Provide Proof

  Share clear photographs of the damaged packaging and the product labels to help our quality control team investigate the matter.

• 3.
  Verification Process

  Our team will review your request and the provided evidence within 2-3 business days to determine the eligibility for a refund or replacement.

• 4.
  Resolution Delivery

  Once approved, a replacement will be dispatched at no extra cost, or a refund will be processed back to your original payment method within 7-10 business days.